Shipping policy
At De Ventoux, we aim to get your order to you as quickly and smoothly as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Shipping Time
Estimated shipping times begin after your order has been processed.
- United States: 5–10 business days
- International: 7–15 business days
Please note that shipping times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or peak seasons.
Shipping Rates
- Free shipping on orders over $29
- $6 standard shipping for orders under $29
Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes determined by the destination country. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure your shipping address is complete and accurate at checkout. We are not responsible for delays or delivery issues caused by incorrect address details.
Lost or Delayed Packages
If your order is delayed or appears lost in transit, please contact us and we will do our best to help.